CLEANLY – PRIVACY POLICY

Effective Date: May 1, 2025

Cleanly is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

  • Name, phone number, and email when you sign up

  • Address and pickup preferences

  • Payment and billing info via our secure processors

  • Website activity data (via cookies or analytics tools)

2. How We Use Your Info

  • To provide laundry concierge services

  • To send notifications via SMS or email

  • To improve our services and communicate updates

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Sharing Your Info

We do not sell your personal data. We may share your info with trusted partners who help deliver our services (e.g., payment processors, delivery staff).

4. Your Rights

You may:

  • Request deletion of your data

  • Opt out of marketing communications at any time

  • Contact us at privacy@itscleanly.com with questions

5. Security

We use industry-standard encryption and data protection measures to keep your information safe.